Policies

Terms of Use

Last Updated: June 2026

Welcome to Sphatik. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • You agree to comply with all applicable laws and regulations while using this website.

2. About Sphatik

Sphatik is an online platform dedicated to offering authentic Sphatik (Clear Quartz) products, educational resources, and related spiritual goods.

We reserve the right to modify, suspend, or discontinue any product, service, content, or feature at any time without prior notice.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.

However:

  • Natural crystal products may vary slightly in color, clarity, inclusions, size, and appearance.
  • Product photographs are intended for illustration purposes and may differ slightly from the actual product received.
  • Minor variations are considered a natural characteristic of handcrafted and natural crystal products.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Orders & Availability

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.
  • Cancel orders in cases of pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

If payment has already been received for a cancelled order, a refund will be issued according to our Refund Policy.

5. Pricing

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may change without notice.

Applicable taxes, duties, shipping charges, and payment processing fees may be added during checkout where required.

6. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Branding
  • Product descriptions
  • Articles and educational content
  • Images and graphics
  • Website design
  • Videos and illustrations

is the property of Sphatik or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit any content without prior written permission.

7. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to the website or its systems.
  • Interfere with website functionality.
  • Upload malicious code, malware, or harmful software.
  • Copy, scrape, or extract website content using automated means.
  • Use the website for fraudulent, deceptive, or unlawful purposes.
  • Infringe upon the rights of other users or third parties.

Violation of these terms may result in suspension or termination of access.

8. Educational Content Disclaimer

The information provided on this website is intended for educational, informational, and spiritual purposes only.

Sphatik products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

Any spiritual, traditional, cultural, or historical information presented on the website should not be considered medical, legal, financial, or professional advice.

Users should exercise their own judgment before relying on any information provided.

9. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activity conducted under your account.
  • You agree to provide accurate and up-to-date information.

We reserve the right to suspend or terminate accounts that violate these terms.

10. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates and may be affected by factors beyond our control, including:

  • Weather conditions
  • Courier delays
  • Customs clearance
  • Public holidays
  • Force majeure events

Sphatik shall not be liable for delays caused by such circumstances.

11. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted the applicable refund terms.

12. Third-Party Services

Our website may contain links to third-party websites, payment providers, social media platforms, or external services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Availability of external services
  • Products or services offered by third parties

Your interactions with third parties are solely between you and the third party.

13. Limitation of Liability

To the fullest extent permitted by law, Sphatik shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of business
  • Loss of data
  • Business interruption

arising from the use or inability to use the website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless Sphatik, its owners, employees, affiliates, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your use of the website
  • Violation of these Terms of Use
  • Violation of any law or third-party rights

15. Force Majeure

Sphatik shall not be responsible for failure or delay in performance resulting from events beyond reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet outages
  • Pandemic-related disruptions
  • Transportation failures
  • Labor disputes

16. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

17. Governing Law

These Terms of Use shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of India.

18. Contact Us

For questions regarding these Terms of Use, please contact:

Sphatik

Email: support@sphatik.in

Website: https://sphatik.in